VendoPayFrequently asked questions
What is VendoPay?
VendoPay is the add-on module for your VendoPiso machine. It lets you start accepting GCash and other e-wallet payments online while your machine keeps working as before.
Do I need to replace my VendoPiso machine?
No. VendoPay is an add-on: the module sends coin pulses into your VendoPiso's existing coin input, so its own controller keeps running the cycle.
Does my VendoPiso still accept physical coins?
Yes. Coins keep working exactly as before; VendoPay only adds online payments on top.
Which payment methods can customers use?
Customers scan the QR code and pay with GCash or other e-wallets supported by the payment gateway.
How much does it cost?
There is a 6% fee on each successful online payment and a ₱10 fee per withdrawal. Coins collected by your VendoPiso carry no VendoPay fee.
How do I withdraw my earnings?
Online earnings go to your wallet. You can withdraw anytime from the Wallet page; the minimum is ₱1. Each request has a ₱10 fee, so withdrawing in bulk saves you fees.
Where can I see my revenue?
Your cloud dashboard logs every online payment per device.
How do I get support?
Log in and open a support ticket from the Support page.
Still have questions? Log in and open a support ticket.
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